1. Who we are
This Privacy Policy explains how myAISkills collects, uses, stores, and protects personal information when you use the myAISkills website, learning platform, quiz tools, communications, and related services.
myAISkills is operated by Thakhutse Solutions (“we”, “us”, “our”).
Contact for privacy questions: [email protected]
2. Scope
This policy applies to:
- visitors to https://myaiskills.co.za and related myAISkills pages;
- people who create accounts, take quizzes, join programmes, or subscribe to updates;
- people who contact us by email, form, or social channels linked to myAISkills;
- team or institutional customers evaluating or using myAISkills services.
3. Information we collect
Depending on how you use myAISkills, we may collect:
- Identity and contact details such as name, email address, username, and organisation;
- Account details such as login credentials, profile preferences, and membership status;
- Learning activity such as quiz answers, progress, submissions, prompts, artefacts, and course interactions;
- Communication data such as messages you send us and newsletter preferences;
- Technical data such as IP address, browser type, device information, pages viewed, referral source, and approximate location derived from IP;
- Payment or billing details where you purchase a paid offering, processed through our payment providers as applicable.
We do not ask you to provide special-category personal data as a condition of using myAISkills. Please do not submit sensitive personal information in prompts or uploads unless it is necessary and lawful for your purpose.
4. How we collect information
- directly from you when you register, subscribe, complete forms, or contact us;
- automatically when you browse or use the platform, through logs, cookies, and similar technologies;
- from service providers that support hosting, analytics, email, authentication, payments, or customer support;
- from public or organisational sources where you or your organisation engages us for team use.
5. Why we use your information
We use personal information to:
- provide, operate, and improve the myAISkills platform and learning experience;
- create and manage accounts, authentication, and access controls;
- deliver quizzes, learning paths, feedback, certificates, and related content;
- respond to enquiries and provide support;
- send service notices and, where permitted, product updates or educational content;
- monitor security, prevent abuse, and maintain platform integrity;
- analyse usage to improve content, product design, and performance;
- meet legal, accounting, and compliance obligations.
6. Legal bases
Where applicable privacy law requires a legal basis, we rely on one or more of the following:
- performance of a contract with you;
- our legitimate interests in operating and improving myAISkills securely;
- your consent, where we request it;
- compliance with a legal obligation.
7. Cookies and similar technologies
myAISkills may use cookies and similar technologies for essential site operation, authentication, preferences, analytics, and security. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.
8. Sharing of information
We do not sell your personal information. We may share information with:
- infrastructure and software providers that host or support myAISkills;
- email, analytics, authentication, payment, and customer-support providers;
- professional advisers where reasonably required;
- authorities if required by law or to protect rights, safety, and security;
- a successor entity if myAISkills or related assets are transferred as part of a business transaction.
Service providers are expected to process personal information only on our instructions and with appropriate safeguards.
9. International transfers
myAISkills may be hosted or supported using service providers in South Africa and other countries. Where information is transferred internationally, we take reasonable steps to ensure appropriate protection is in place.
10. Retention
We keep personal information only for as long as needed for the purposes described in this policy, including legal, accounting, security, and dispute-resolution requirements. When information is no longer required, we delete or anonymise it where reasonably practicable.
11. Security
We use reasonable technical and organisational measures to protect personal information. No online service can guarantee absolute security. Please use a strong unique password and keep your account credentials confidential.
12. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or object to or restrict certain processing. You may also withdraw consent where processing is based on consent.
To exercise these rights, contact [email protected]. We may need to verify your identity before responding.
13. Children
myAISkills is directed at professionals, students, and adult learners. It is not intended for children under 16. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
14. Third-party links and platforms
Our site and content may link to third-party websites or platforms, including social media. Their privacy practices are governed by their own policies. Please review those policies before providing information to them.
15. Social publishing and connected accounts
If myAISkills connects to a social platform account for publishing educational content, we process only the account and content data needed to authenticate and publish on behalf of the official myAISkills presence. We do not use connected social accounts to scrape unrelated personal data from end users.
16. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of myAISkills after an update means you accept the revised policy where permitted by law.
17. Contact
If you have questions about this Privacy Policy or myAISkills privacy practices, contact:
myAISkills / Thakhutse Solutions
Email: [email protected]
Website: https://myaiskills.co.za